Fix Google Play Store Error: ‘Transaction Was Declined

Google Play Store is a one-stop destination for purchasing apps and games for Android devices. However, many users have recently been facing issues when trying to make a transaction on the Play Store. Specifically, the error message “Transaction was declined [OR-FGEMF-20]” appears during purchases, causing frustration.

In this article, we’ll walk you through the possible reasons why this error might occur and provide a few solutions you can try to fix it.

Table of Contents

1. Why the Transaction Was Declined [OR-FGEMF-20] Error Appears
2. How to Fix the Transaction Declined [OR-FGEMF-20] Error
   • 1. Fix the Payment Method Problems
   • 2. Fix Network Connectivity Issues
   • 3. Address Google Play Store Problems
   • 4. Check for App-Specific Problems
   • 5. Try Using a Google Play Gift Card
   • 6. Verify Your Payment Method
   • 7. Wait It Out

Why Transaction Was Declined [OR-FGEMF-20] Error Appears

The “Transaction was declined [OR-FGEMF-20]” error typically occurs when making a transaction on the Play Store. While the exact cause remains unclear, there are a few possible reasons:

• Insufficient Funds: The most common reason behind this error is having insufficient funds on your credit or debit card.
• Unsupported Payment Method: Sometimes, certain payment methods are not supported by Google Play Store.
• Backend Issues: According to some users, the error could also stem from a backend problem with Google Play’s services, which might fix itself over time.

Despite numerous inquiries on forums like Reddit and Quora, there’s limited information available to explain the cause in full detail.

How to Fix Transaction Was Declined [OR-FGEMF-20] Error

While the error may be a result of backend issues that Google may address over time, there are several steps you can take to fix or troubleshoot the issue yourself. Here are some solutions to try:

1. Fix the Payment Method Problems

Often, issues with your payment method are the primary reason for the [OR-FGEMF-20] error. To resolve this:

• Ensure your credit or debit card is valid and not expired.
• Verify that there are sufficient funds in your account.
• Double-check that the payment method details (card number, expiration date, CVV) are entered correctly.
• If possible, try using a different payment method to see if that resolves the issue.

2. Fix Network Connectivity Issues

Unstable internet connections can disrupt transactions and cause the [OR-FGEMF-20] error. To ensure a stable connection:

• Connect to a strong Wi-Fi network.
• If you’re using mobile data, ensure the signal is strong and stable.
• Try restarting your router or switching to a different network.

3. Address Google Play Store Problems

Google Play Store issues could be causing the problem. To resolve this:

• Clear Cache & Data: Go to Settings > Apps > Google Play Store and tap “Clear Cache” and “Clear Data.”
• Update the Play Store App: Ensure you’re using the latest version of the Play Store by checking for updates in the Play Store app itself.
• Restart Your Device: Rebooting your Android device may fix issues with Google Play Store.

4. Check for App-Specific Problems

If the error occurs only with a specific app:

• Update the App: Go to the Play Store and check if a new version of the app is available.
• Reinstall the App: If updating doesn’t work, try uninstalling and reinstalling the app to resolve any corrupted files.

5. Try Using a Google Play Gift Card

If the error persists, consider using a Google Play Gift Card as an alternative payment method.

• Purchase a Google Play Gift Card from an authorized retailer.
• Redeem the card’s code in the Play Store and use the balance to complete your purchase.

6. Verify Your Payment Method

If you’re using a third-party payment method (such as Gcash), ensure that it’s fully verified.

• Some users have reported the error due to unverified accounts on third-party services.
• Verify your payment method by following the steps outlined by your payment provider.

7. Wait It Out

In some cases, the error may be due to backend problems on Google’s end. If the fixes above don’t work, the best solution might be to wait for the problem to be automatically resolved by Google Play’s systems.

• Google Play Store updates occasionally address such issues. If the error is widespread, it may take a few days before the issue is fixed in your region.

Conclusion

The Transaction was declined [OR-FGEMF-20] error on Google Play Store can be frustrating, but it’s often solvable through the methods listed above. If you continue facing issues despite trying these solutions, consider reaching out to Google Support for further assistance.

Let us know in the comments if any of the fixes worked for you or if you need more help troubleshooting this issue.